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Further help with OverDrive

OverDrive further help OverDrive further help

Problems logging in?

An error message means we need to verify your library membership (to use OverDrive you must live, work or study within the EH postcode district). Complete this form or visit a library with proof of your address.

Need more help?

Use the OverDrive Tech Support form to request support with any problems. Or bring your device to one of our Digital Drop-ins.

Online help

OverDrive has good online help that can assist with troubleshooting and has specific help pages for Libby.

OverDrive has a useful "How to use the OverDrive website" video that will guide you through using the website version. Totowa Public Library has produced a very good "How to use the Libby app" video (please note this is an American library so the reference to transferring to your Kindle is not valid for the UK).

Suggest digital stock

Can't find the ebook or downloadable audiobook that you want? Then use our Digital Stock Suggestion form


For further help and assistance please contact:

Digital Information Team: 0131 242 8047

OverDrive help OverDrive help

Access from home. Login with your library card number and PIN. Not a member? Join online or visit your local libraryExisting members may need to upgrade their membership to use OverDrive.

How to use:

On a computer ►

OverDrive apps ►

Further help ►


eBook surgeries

OverDrive Tech Support request