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PressReader help

PressReader further help PressReader further help

25/6/2020 - there is currently an error message appearing when users login to the web version of PressReader - "Cannot read property "isNewUser" of undefined". Click on the grey Cancel button at the top left-hand side of the box and then on the green teacup in the top left-hand corner of the page. The Welcome to Edinburgh Libraries box will appear and you can click on Select Publication to proceed. You will now be logged in for 60 days.

 

Need more help?

Use pressdisplay@wfhowes.co.uk to request support with any problems. They should respond within 24 to 48 business hours. Or bring your device to one of our Digital Drop-ins.

Online help

PressReader has a Help Centre which can guide you through using it. There is also a useful online video guiding you through its use.

Messages re paying for publications

If you have been using the app at home and start to get messages about paying for magazines, just logout and in again to reactivate your free access. If you have done this and it still asks you to pay for the publications go into Settings, then HotSpots and make sure that the Enable HotSpots option is switched on (button will go green).

For further help and assistance please contact:

Digital Information Team: 0131 242 8047
informationdigital@edinburgh.gov.uk

PressReader help PressReader help